Radical clarity
Every report entry explained in plain English. You leave understanding your file — not fearing it.
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Clear Action Plans
Our Story
Counselors who treat clients like neighbours
Clearstride Credit began in 1998 as a two-desk guidance office in Brooklyn. Our founder, a former bank clerk, kept meeting families confused by their credit reports — so she started sitting down with them, one report at a time.
The office has grown, but the rule hasn’t changed: plain-English explanations, a personal plan built around your goals, and a real counselor who picks up the phone. No jargon, no pressure, no promises about outcomes.
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Report bureaus reviewed
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Personal plan per client
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Core guidance steps
What We Stand For
Three promises in every session
Genuine patience
Credit takes time to rebuild. We move at your pace, review monthly, and never rush a decision.
Human support
A named counselor for every client, reachable six days a week. Real people help — forms don’t.
Milestones
How we got here
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1998
Two desks in Brooklyn
Our first office opens with a single offer: sit down with anyone confused by their credit file.
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2009
Counseling through hard years
Through the financial crisis we keep our doors open — calm plans for families under pressure.
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2017
Guidance goes online
Consultations move online with monthly reviews and shared action checklists.
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Today
Three services, one promise
Report reviews, debt counseling and building plans — one counselor per client, clarity first.
Leadership
People behind the promise
Marcus Webb
LEAD CREDIT COUNSELOR
Reads the toughest files personally — 18 years in credit education.
Alicia Grant
CLIENT EXPERIENCE LEAD
Owns every client conversation — plain language, always.
Daniel Osei
HEAD OF GUIDANCE
Trains every counselor on one rule: explain it like family.
SIMPLE / TRANSPARENT / SECURE